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Informativa sui Dati Personali e i Cookie

Personal Data and Cookies Charter

Welcome to the Website

The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.  

TotalEnergies Italia Servizi is the « data controller » with responsability for personal data processing on the Website These processing operations are carried out in accordance with the applicable law.

1. Purpose of processing, legal basis, the period of storage and types of data collected 

When visiting the Website, you may need to provide us with personal data.


Categories of personal data

Legal basis

Retention period

Statistical Analysis & information

Login data (IP adress), Location data (GPS data)

You consent us to process your data. This information is necessary to enable your request to be processed, otherwise it cannot be processed. You can withdraw your consent at any time without jeopardizing any processing operations that have already been completed, by writing to the following address: [email protected]

For necessary time

2. Recipients of the data

In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors: IT service provider

3. Data security and confidentiality

The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.

4. Cookies management

A cookie is a file which enables a website to save information relating to your computer’s browsing of the Website to make your visits to the website smoother.

Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website (First party) and some to third parties.

The table below details each cookie.

We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website


Categories of cookies and trackers

Name of the cookies and trackers

Objectives of the cookies and trackers


Retention period of the cookies and trackers

Statistics cookies


Statistic Analysis & Information

AB tasty

For necessary time

How to withdraw your consent?

On your first connection to the Website, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our site or application or via a reminder button called “cookies”.

To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).

5. Your rights / Contact

In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on your consent, you have also the right to delete your data and to data portability and you can request a restriction of processing and to withdraw your consent.

To exercise your rights and question us about your personal data processing, you can contact Communication department [email protected] [email protected]

If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.